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We are committed to your satisfaction... Most assuredly!

As a broker, you can report a claim on line. Your Notice of Claim will be forwarded directly to the appropriate insurer, who will then contact the insured as soon as possible.

Emergency claims service

Our insurers offer you a 24/7 emergency claims service.  You can report an urgent claim to one of the claims adjuster of the insurer's claims department.

For policies issued through us by:

  • Aviva Canada Inc., dial 1-866-995-9957.
  • Lombard Canada, dial 1-800-361-9862.

The insurer's claims service also includes:

  • Timely and efficient customer service;
  • Experienced bilingual professionals that will listen to you;
  • Accurate information and stringent follow-up of the claim settlement.